Cogford Institute Privacy Policy: How We Collect & Protect Your Data

Effective Date: February 13, 2026

This Privacy Policy describes how Cogfordᵀᴹ Institute ("Cogford," "we," "us," or "our") collects, uses, processes, and protects your personal information when you visit our website, use our services, or interact with us. We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Introduction

Cogford is dedicated to safeguarding the privacy of all individuals who interact with our website and services. This policy outlines our practices concerning the collection, use, and disclosure of your personal information, including data gathered through our website and during the provision of our educational assessment services. By using our website or engaging our services, you consent to the data practices described in this policy. By engaging our assessment services, you will be asked to provide explicit, informed consent for the specific data practices described in this policy. Use of our website alone does not constitute consent to assessment data collection.

2. Information We Collect

We collect various types of information to provide and improve our services, including:

•Personal Identification Information: Name, email address, phone number, postal address, and other contact details provided during booking or inquiry.

•Assessment-Related Information: Information about the assessed individual, including age, educational history, and assessment results. This information is collected with explicit consent for the purpose of providing our educational assessment services.

•Technical Data: IP address, browser type, operating system, referral sources, website navigation paths, and other technical information collected automatically when you visit our website.

•Usage Data: Information about how you use our website and services, such as pages visited, time spent on pages, and links clicked.

3. How We Use Your Information

We use the collected information for various purposes, including:

•To Provide Services: Administering assessments, generating personalized reports, and communicating with clients regarding bookings and results.

•To Improve Services: Analyzing usage patterns to enhance our website functionality and assessment offerings. Assessment results may be contributed in anonymized, aggregated form to the standardized scoring and norming processes of our assessment tool providers, in accordance with their published research and norming protocols.

•For Communication: Responding to inquiries, sending booking confirmations, and providing important updates.

•For Legal Compliance: Fulfilling legal obligations and protecting our rights.

•For Marketing (with consent): Sending promotional materials or information about new services, where explicit consent has been provided.

4. Confidentiality and Data Protection for Assessments

Cogford is committed to maintaining the highest standards of confidentiality for all assessment results and personal information related to assessed individuals. Each Report is personalized and shared exclusively with the parents/guardians of the assessed individual and any schools explicitly approved by the parents/guardians. Reports are individualized and confidential, prepared solely for the assessed individual and authorized stakeholders. All personal data collected during the assessment process will be handled with the utmost care and in strict accordance with applicable data protection laws and regulations, ensuring the privacy and security of your information. We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. Cookies

Our website uses cookies to enhance your online experience. A cookie is a small text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate and improve our website. You have the ability to accept or decline optional cookies. However, some required cookies are necessary for the proper operation of our website. These essential cookies do not require your consent as they are fundamental to the website's functionality. Please be aware that by accepting required cookies, you may also accept third-party cookies, which might be used via third-party provided services integrated into our website (e.g., embedded video players).

6. Disclosure of Information

We do not sell, rent, or lease your personal information to third parties. We may disclose your information in the following circumstances:

•With Your Consent: When you provide explicit consent for us to share your information.

•To Authorized Stakeholders: Assessment reports are shared with parents/guardians and schools explicitly approved by the parents/guardians.

•For Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court order or government agency).

•To Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Assessment reports and associated personal data are retained for a period of 10 years from the date of assessment, after which they are securely deleted unless the parent/guardian requests earlier deletion or provides consent for extended retention for longitudinal tracking purposes..

8. Your Data Protection Rights

Under the Digital Personal Data Protection Act, 2023, you have the following rights regarding your personal data. Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

•The right to access your personal data.

•The right to request correction of inaccurate data.

•The right to request deletion of your data.

•The right to object to the processing of your data.

•The right to data portability.

To exercise any of these rights, please contact us using the details provided below.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at contact@cogford.com